The Jewish Literary Foundation is committed to ensuring the privacy of its customers. This privacy policy explains how when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. It may change occasionally so please check this statement from time to time. By using our website, you are agreeing to be bound by this policy.

Who we are

We are the Jewish Literary Foundation, a charity registered in England and Wales no 293800. Our registered address is River House, 1 Maidstone Road, Sidcup, Kent, DA14 5RH.

How we collect information from you

We obtain information about you when you use our website, for example, on the limited occasions when you purchase tickets through our website rather than that of our festival partners such as Kings Place or any other partner, subscribe to one of our services, contact us about products, make a donation, or if you register to receive one of our email newsletters.

Information is collected from you

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions. The Jewish Literary Foundation does not store any credit card or banking details on our website.

How we may use your information

We may use your information to:

•    Provide you with information about upcoming festivals, events and programmes

•    process orders that you have submitted

•    send you communications which you have requested

•    process a donation that you have made

•    create a subscription to a service we provide

•    carry out our obligations arising from any contracts entered into by you and us

•    deal with entries into a competition

•    seek your views or comments on the services we provide

•    notify you of changes to our services

•    process a job application

•    market research, internal monitoring and traffic auditing. This information is only examined in aggregate

•    deliver customisable content to the user

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Links to other websites

Our website may contain links to other websites. If you follow a link to any other website from www.jewishliteraryfoundation.co.uk, please be aware that the third-party websites and services are not governed by this Privacy Policy. Please check third-party website policies before submitting personal data or using their services.

Legal basis for using your information

In some cases, we will only use your personal information where we have your consent (for example, signing up to our email bulletins) or because we need to use it to fulfil our contract with you (for example, you have booked tickets with us). We may also need to collect and process your personal data for a legal obligation (for example, when investigating criminal activity).

The Jewish Literary Foundation may also process your data when it is in our legitimate interests to do so, and when these interests do not override your rights. This means your personal data may be used to help us continue to run the Jewish Literary Foundation. For instance, we may provide you with information about our launch dates, programme content and other events and programmes we may put on, inform you about our membership schemes, advance booking options or fundraising activities.

We will disclose personally identifiable information when required by the law or in the good-faith belief that such an action is necessary to:

•    Conform to the edicts of the law or comply with a legal process served on the Jewish Literary Foundation

•    Protect or defend the rights or property of the Jewish Literary Foundation network of sites, or visitors to the Jewish Literary Foundation website.

•    Identify persons who may be violating the law, the legal notice or the rights of third parties.

•    Co-operate with the investigations of purported unlawful activities

Legitimate interests

We use several legal bases for processing your personal information including ‘legitimate interest’. Legitimate interest means we may process your information if we have a genuine and legitimate reason and it is not harming your rights and interests. It applies to us using your data in a in a way you would reasonably expect and that has a minimal privacy impact.

For instance, if you have recently booked a ticket to the Book Week we may use your data to send you useful information relating to your visit; if you attended the Book Week festival last year, we may send you a copy of the programme this year; if we have a long-standing and on-going relationship with you we may send you information about new event or fundraising activities. Before we use your personal data in this way, we will balance our legitimate interests against your rights and freedoms.

We may inform you about future Jewish Literary Foundation events, changes to the Book Week programme and other programmes and activities, and fundraising activities – all of which help to support and develop the Jewish Literary Foundation Festival and allow us to continue our work. You have the right to object to this at any time.

Security

The Jewish Literary Foundation takes reasonable steps to ensure the security of data transmissions from the user’s PC to our servers and stored information. Where sensitive information like credit card details or financial information is transmitted, it is done so using SSL encryption. Access to stored information is password protected and every reasonable attempt will be made to ensure that these passwords are only known to the Jewish Literary Foundation personnel and trusted third parties (website developers and the Internet Service Provider) who are authorised by us.

Your rights

You have the right to: 

•    be informed about how we use your personal information

•    require us to correct any inaccuracies in your information

•    withdraw your consent at any time (if you have given consent)

•    obtain and reuse your personal data for your own purpose

•    not to be subject to a decision based on automated processing (automated decision-making and profiling)

•    be forgotten and have your personal data erased (in certain circumstances). You can make this request verbally or in writing and we will respond within one month

•    object to our processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground

•    object to our processing of your personal information for marketing and communication purposes

Updating your personal information and preferences

There are several ways you can update your details:

•    Click unsubscribe in any email communication that we send you

•    Contact us directly, by emailing info@jewishliteraryfoundation.co.uk

Retaining your information

We will only keep your personal data for as long as is reasonable and necessary. Some retention periods will be determined by legal or professional guidelines and others by our internal policies. At the end of a retention period we will review and delete data as required.

Use of photographs

Each year we commission a photographer to take images of people at the Book Week festival. Some of the resulting images are used on this website and in our printed materials to promote Book Week, its services and other activities. We try to give reasonable notice to the subjects of the photographs (or a parent/carer) to obtain permission for the image/s to be used by us to promote Book Week or other Jewish Literary Foundation programmes at the time the photograph is taken. Should you believe that an image should not be used for any valid reason please contact us and we will remove it.

For more information please contact us info@jewishliteraryfoundation.co.uk

Further information

If you wish to find out more about how we use and process our data or lodge a complaint about how your data has been used please contact info@jewishliteraryfoundation.co.uk

Thank you.